Sales and Service Workshops

Set your team apart by giving them the tools they need to be the best.  The most important benefit of this course is that participants actually get work done while they’re there, meaning we’ll actually make calls to real clients, develop business plans, and time block follow-up activities.  It’s a highly interactive course, with topics like:


  • New Hire Orientation
  • Sales Skills, such as Great Openings, Curious Questioning, Meaningful Listening, Developing Solutions, Overcoming Objections, Earning the Business, etc.
  • Market Management and Activities
  • Choosing the Best Referral Partners
  • Overcoming the Gatekeeper/Screener
  • Getting Appointments
  • Customer and Referral Partner Interviews
  • Customer Service Skills
  • Outbound Telemarketing
  • Cross-Selling your Partners
  • Follow Up and Contact Management
  • Creating Individual Development Plans
  • Developing Business Plans 


As with all of our workshops, each module can be customized to fit your organization’s unique culture and needs.  You can choose to conduct the series over a 5-day period, or break it into individual modules conducted separately.  The proven set of skills your team members will learn will enhance not only their professional lives, but their personal lives as well.


 “After 3 consecutive weeks of training as I came on-board, I was fully prepared to be bored.  Nothing could be further from the truth!  I will use the lessons I’ve learned, both professionally and personally, and KNOW they will add value to my life.  Thanks!”


Posted on

April 30, 2015

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