Sales & Service Workshops
- New Hire Orientation
- Sales Skills, such as Great Openings, Curious Questioning, Meaningful Listening, Developing Solutions, Overcoming Objections, Earning the Business, etc.
- Market Management and Activities
- Choosing the Best Referral Partners
- Overcoming the Gatekeeper/Screener
- Getting Appointments
- Customer and Referral Partner Interviews
- Customer Service Skills
- Outbound Telemarketing
- Cross-Selling your Partners
- Follow Up and Contact Management
- Creating Individual Development Plans
- Developing Business Plans
As with all of our workshops, each module can be customized to fit your organization’s unique culture and needs. You can choose to conduct the series over a 5-day period, or break it into individual modules conducted separately. The proven set of skills your team members will learn will enhance not only their professional lives, but their personal lives as well.